Refunds and re-fix guarantee

Our re-fix guarantee

If a fix we opened, a Rivyva engineer reviewed and you merged stops passing its check within 30 days, we fix it again at no cost.

Refunds

Full refund if we haven't started your scan within 48 hours of payment.

If the scan finds no P0 or P1 problems (nothing critical or serious), you choose: a 50% refund, or credit toward Watch.

Refund if we don't deliver the items listed in your plan within 14 days.

No refund for fixes you chose not to merge.

Every refund is approved by a person on our team.

How to ask

Email hello@rivyva.com or use the contact form, with your order details. We reply within 2 business days. Once approved, we confirm the refund by email.

What the words mean

Your scan has started when the first full scan job begins. Deliver means the items listed for your plan on the pricing page at the time you paid. These rules don't affect rights you have under consumer law where you live.